Privacy Policy for A R & Associates

A R & Associates ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, including through our website (artaxadvisor.com), email (info@artaxadvisor.com), or other interactions with our firm located at Sarai Khalil, Sadar Bazar, New Delhi 110006. Our services include GST registration, GST filing, GST refund, GST notice appeal and reply, accounting/bookkeeping, company incorporation, and startup registration.

By using our services or website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services or provide us with your information.

1. Information We Collect

a. Personal Information

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Details related to your business, such as GSTIN, company registration details, financial records, and other documents required for GST registration, filing, refunds, appeals, accounting, bookkeeping, company incorporation, or startup registration.
• Identification Information: Government-issued IDs (e.g., Aadhaar, PAN) as required for compliance with Indian tax and business regulations.

b. Non-Personal Information

• Website Usage Data: IP address, browser type, operating system, pages visited, and time spent on our website (artaxadvisor.com), collected through cookies or similar technologies.
• Transactional Data: Details of services availed, payment information, and communication records.

c. Information Provided Voluntarily

Information you provide when contacting us via email (info@artaxadvisor.com), phone, or in-person at our office in Sarai Khalil, Sadar Bazar, New Delhi 110006.

2. How We Collect Information

We collect information:

• Directly from you when you engage our services, fill out forms, or communicate with us.
• Through our website (artaxadvisor.com) via cookies, analytics tools, or contact forms.
• From third parties, such as government portals (e.g., GST portal, MCA portal) or other entities, as required for service delivery.

3. How We Use Your Information

We use your information to:

• Provide and manage our services, including GST registration, filing, refunds, notice appeals, accounting, bookkeeping, company incorporation, and startup registration.
• Communicate with you regarding service updates, appointments, or responses to inquiries.
• Comply with legal and regulatory requirements, such as tax laws and anti-money laundering regulations in India.
• Improve our website and services through analytics and user feedback.
• Send promotional materials or updates about our services (with your consent, where required).

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information:

• With government authorities (e.g., GST department, Ministry of Corporate Affairs) as required for compliance with Indian laws.
• With third-party service providers (e.g., payment processors, cloud storage providers) who assist in delivering our services, subject to confidentiality agreements.
• To comply with legal obligations, such as responding to court orders or government inquiries.
• With your consent, for example, when coordinating with other professionals on your behalf.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. These include:

• Secure storage of physical and digital records.
• Encryption of sensitive data during transmission and storage.
• Restricted access to personal information by authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your data to the best of our ability.

6. Your Rights

Under applicable laws, including the Digital Personal Data Protection Act, 2023 (India), you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent for data processing (where applicable).
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at info@artaxadvisor.com, call us at +91-9718410051, or visit our office at Sarai Khalil, Sadar Bazar, New Delhi 110006.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., tax records must be retained for a minimum of 8 years under GST laws). After this period, we securely delete or anonymize your information.

8. Cookies and Tracking Technologies

Our website (artaxadvisor.com) may use cookies to enhance user experience, track website performance, and collect analytics. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website or communications may contain links to third-party websites (e.g., GST portal, MCA portal). We are not responsible for the privacy practices or content of these websites. Please review their respective privacy policies.

10. International Data Transfers

As a firm based in India, we primarily process data within the country. If your information is transferred outside India (e.g., to cloud servers), we ensure compliance with applicable data protection laws and implement appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website (artaxadvisor.com) with the revised "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

We will respond to your inquiries promptly and in accordance with applicable laws.

By engaging with A R & Associates or using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.